•Microsoft CRM Development: SDK, C#, SQL, Exchange, Integration, Crystal Reports overview for programmer
by: Andrew Karasev
Microsoft CRM is new player on the CRM software market. The whole conception behind CRM seems to be different. In case of traditional CRM software (Siebel, Oracle) - the application was designed with platform independence in mind. Microsoft CRM is dedicated to Microsoft technology and so deploys all the Microsoft tools: Windows Active Directory, Microsoft Exchange 2003/2000, SQL Server, Crystal Reports Enterprise, Biztalk server, Microsoft Outlook, Internet Explorer,...
•IT Department Skills to Support Microsoft Great Plains and Microsoft CRM
by: Andrew Karasev
Microsoft Great Plains as ERP and Microsoft CRM as Client Relation Management system is very robust combination and could serve midsize to large corporation as Business System. Being VP IT or IT Director you need to foresee the positions to have in your IT department to do internal MS Great Plains and MS CRM support.
Let us give you the directions, based on our research and consulting practice.
1. Microsoft SQL Server Specialist – we specially do not name this position...
•Microsoft Great Plains: Manufacturing or Bill of Materials - overview for IT Specialist
by: Andrew Karasev
Microsoft Great Plains is main Microsoft Business Solutions product, targeted to mid-size companies. Currently Microsoft is in progress of transforming several ERP products it has: Microsoft Great Plains, Solomon and Navision into several business suites - Microsoft Financial, Microsoft HR, Microsoft Manufacturing, Microsoft Logistics. These suites may be (in the future) put together and work for your company as integrated ERP solution with web interface (Microsoft...
•Microsoft Great Plains Integrations - tips for developer
by Andrew KarasevIn this short FAQ style article we would like to introduce you - software developer, programmer, database administrator into Microsoft Great Plains Integration tools and optionsMicrosoft Great Plains is main Microsoft Business Solutions product for US mid-market. Historically Great Plains Software designed Great Plains Dynamics and Dynamics C/S+ as multiplatform application and the integration was possible via Great Plains Dexterity or Dexterity-based end user tools, such...
•Microsoft RMS – Great Plains Integration – overview for IT specialist
by: Andrew Karasev
Microsoft Great Plains and Microsoft Retail Management System (Microsoft RMS) are getting new market share due to the Microsoft strong marketing campaign. Both products: Microsoft Great Plains and Microsoft RMS are coming from the same Microsoft subdivision - Microsoft Business Solutions (MBS), however due to the fact that both products were bought by Microsoft from different vendors, the integration between the two is not an easy thing. At this time MBS has RMS...
•Microsoft Business Solutions Partner – how to launch new IT consulting practice
by: Andrew Karasev
In the new era of internet marketing the problem of severe competition comes into the first position. If you look back into 1990-th you will find high tech companies using traditional sales techniques: purchasing local and regional businesses contact lists, making cold calls and then trying hard sales closing techniques, such as “selling to the top” – IBM style, selling to VITO (very important top officer), etc. It did work those old days. We would dare to announce that...
•Reporting Tools for Microsoft Great Plains – overview for developers
by: Andrew Karasev
Looks like Microsoft Great Plains becomes more and more popular, partly because of Microsoft muscles behind it. Now it is targeted to the whole spectrum of horizontal and vertical market clientele. Small companies use Small Business Manager (which is based on the same technology – Great Plains Dexterity dictionary and runtime), Great Plains Standard on MSDE is for small to midsize clients, and then Great Plains serves the rest of the market up to big corporations....
•Microsoft Great Plains Implementation – overview for IT Director/Controller
by Andrew KarasevMicrosoft Business Solutions is on the way to popularize it's ERP systems implementation. Right now such products as Microsoft CRM and Small Business Manager (cheap version of Microsoft Great Plains, based on the same Great Plains Dexterity runtime and DYNAMICS.DIC dictionary) are targeted to self-implementation by in-house IT group. This is short article, written in question/answer/FAQ style to give IT Director/Controller balanced top level information on Microsoft...
•EDI: Electronic Document Interchange for Microsoft Great Plains – overview for Software Developer/Programmer/DBA
by Andrew KarasevMicrosoft Great Plains - Microsoft Business Solutions accounting and ERP system, originally targeted to mid-size - now, with advancements and increasing reliability of its database - Microsoft SQL Server, Great Plains is attractive solution for large corporation. Big companies usually have purchasing and order processing automation via so-called Electronic Document Interchange or EDI. EDI was introduced long time ago for UNIX systems and in most of the cases appears in the...
•International Support - Microsoft Great Plains VAR/Partner Selection – overview for V.P. IT
by: Andrew Karasev
Looks like Microsoft Great Plains becomes more and more popular, partly because of Microsoft muscles behind it. It seems to be goof solution for mid-size and even large multinational corporation with Headquarters in US and branches Worldwide. You, as V.P. IT can deploy the strategy, when you host your Great Plains in headquarter and have international offices connect via remote support. Or, you can have regional offices work of their own Great Plains installations and...
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